How can we help?

Choose a package, pick your date and number of guests, and complete payment on the booking page. You'll get a confirmation by email and WhatsApp within minutes — no separate call needed.

We accept major cards (Visa, Mastercard) and Google Pay through a secure, encrypted payment gateway. All prices are shown in AED with VAT included — no surprise charges at checkout.

Yes. The price you see on the package page is VAT-inclusive and final. If a package includes BBQ dinner, transfers, or activities, those are already built into the fare — nothing extra is added at the camp.

Same-day bookings are often possible depending on operator availability, especially for Evening and Sunrise safaris. Message us on WhatsApp for the fastest same-day confirmation.

Evening Safari (~6 hrs) is our best-seller — dune bashing, camel riding, sandboarding, henna, live shows and a BBQ dinner. Morning Safari (~4 hrs) skips the camp and beats the midday heat. Sunrise Safari (~4 hrs, early departure) is built around golden-hour photo stops and a quieter dune drive.

No official driving licence is required. Every quad bike session starts with a safety briefing, protective gear, and a guided practice run before you head onto the dunes.

The full evening program (dune bashing, activities, BBQ dinner, live shows) plus a night in a Bedouin-style tent, a bonfire under the stars, and breakfast the next morning before drop-off.

A luxury 4x4 transfer, private table service at the camp, and a gourmet BBQ buffet — built for smaller groups or special occasions rather than the shared-camp evening experience.

Yes — most safaris can be cancelled up to 24 hours before pickup for a full refund. Cancellations within 24 hours may incur a fee, and no-shows are generally non-refundable. Refunds are processed within 7–14 business days.

Yes, subject to availability. Message us on WhatsApp with your booking reference and we'll confirm whether the change is possible — some amendments may carry a small fee depending on the operator.

If an operator cancels for weather or safety reasons beyond our control, you'll be offered a reschedule or a full refund — whichever you prefer.

Yes, for most guests. For pregnant guests, infants, or anyone with back issues, we offer a direct, non-dune-bashing route straight to the desert camp so everyone can still enjoy the rest of the experience.

Lightweight, breathable clothing and comfortable closed shoes or sandals. For Evening and Overnight safaris in winter (November–March), bring a light jacket — desert temperatures drop fast after sunset.

Yes, please let our team know of any relevant condition when booking. Drivers and camp staff can then route or seat you appropriately, and reserve the right to decline an activity if it's unsafe for you.

Yes — door-to-door pickup and drop-off in an air-conditioned 4x4 is built into every fare. Just add your hotel or villa address at checkout.

Pickup windows are confirmed the evening before (or the morning of, for early departures) via WhatsApp, and vary by hotel zone. Your driver will message you directly when they're on the way.

Message us on WhatsApp as soon as you know — our 24/7 support line can usually rebook you onto a later slot or a different day without hassle.